Experience That Drives Excellence: The Strength of Tenure at CDK
At CDK, our customer support teams are powered by experience that can’t be built overnight. Our Customer Support team members have an average tenure of 10+ years, with many dedicating decades to helping customers succeed. Their deep product knowledge, strong customer relationships, and commitment to service enable them to solve complex challenges quickly and deliver […]
Creating Possibilities Through Innovation and Customer Obsession
At CDK, one of our core values is “create possibilities.” By exploring new ideas and challenging what’s possible, our employees create opportunities to improve the customer experience and shape the future of automotive retail. Read how Paul Brady, group product manager, and Tiahna McDowell, director of Customer Experience Programs, are creating possibilities at CDK by […]
CDK Wins Top Honors for Customer Service
At CDK, delivering exceptional customer experiences isn’t just a goal — it’s part of how our teams show up every day. That commitment was recently recognized with two Stevie® Awards for Sales & Customer Service. CDK was honored for Customer Service Training/Coaching Program of the Year and Customer Service Transformation, reflecting our continued investment in […]
CDK Earns Great Place to Work Certification… Again!
We are excited that CDK is Certified™ by Great Place to Work® in the U.S., India and Canada! This prestigious award is based entirely on what our current employees say about their experience working at CDK. Of those who responded to the 2025-2026 survey, 85% of employees from the U.S., India and Canada said CDK […]
Building Tomorrow’s Workforce, One Intern at a Time
Each summer, CDK is fortunate to have interns join us from colleges, universities and community colleges across the U.S. and Canada. Even better, we often have some returning from the prior years. Throughout the summer, these interns bring innovative ideas to the table and work on projects that have a direct impact on the customer […]
Driving Dealership Success: Insights from a CDK Client-First Expert
The Evolution of Customer Care at CDK In the fast-paced world of automotive retail, exceptional customer service isn’t just a value—it’s a competitive advantage. At CDK Global, we’re not only delivering innovative technology solutions; we’re working to ensure our dealers have exceptional customer service – enabling them to better serve their own customers. Renee Hale, […]
Hitting Submit on a CDK Job Posting
Curious about what happens after you submit your job application? Here’s an inside look at your application’s journey with the CDK Talent Acquisition team. Applicant Tracking System — Your First Step: Once you hit “Submit,” your application enters our applicant tracking system. Congratulations, you’re now a “New Applicant”! Our recruiters will review your resume and […]
Pre-Interview Tips From the CDK Talent Acquisition Team
If you’re reading this, it’s more than likely you’re interested in a position with CDK. Our Talent Acquisition team’s mission is to ensure that you have a great and memorable experience when applying and interviewing for a career at CDK. We understand that the interview process can be stressful. With several decades of cumulative experience […]
From Intern to Full-Time Employee: Building Tomorrow’s Leaders
Each summer, we create possibilities for a group of interns by providing real-world, professional experience through challenging projects in our fast-paced, innovative organization. Seeing how much of an impact they’re capable of making in a few short months, many of our interns choose to continue their careers with CDK as full-time employees. Ayushi Oswal and […]
Celebrating the Women of CDK
At CDK, we know innovation thrives when diverse perspectives are represented and valued. Every day, women across our organization help shape the future of our industry through leadership, collaboration, and creativity. Hear from some of the women of CDK as they share their career journeys, experiences, and what empowers them to make an impact every […]